Induction Hobs

Are induction cookers picky about pots?

For induction cookers, it is only compatible with tools that are capable of being magnetized and attracted to magnets. Should be replaced if the tool is made of other materials such as aluminum, copper, or glass...

Does radiation from induction cookers affect users' health?

RICHBORN induction cooker products all meet EMC standards for electromagnetic compatibility and extremely low electric wave intensity, ensuring they do not affect consumers, including people with a history of cardiovascular or neurological diseases.

On the other hand, compared to other types of stoves that use other fuels, induction stoves are very safe and good for health because they do not radiate heat to the surrounding environment, do not cause fires, explosions, short circuits, electric shocks, and do not burn oxygen. Do not emit toxic gases C0, C02 into the kitchen space.

Induction cooker not working even though the power is on?

- Check whether the control panel is in child lock mode. And turn it off if available
- Switch, power source is not good, bridge is disconnected. Please call Customer Service
- There may be an error in the circuit board. Please call Customer Service
- Due to the user's hands being wet, the device does not recognize it. You need to dry your hands and the control panel surface

Uneven heat exposure

Using the wrong cooking utensils. The surface of the tool in contact with the induction cooker surface is uneven. Choose the right cooking utensils.

The tool sticks and sticks to the surface of the induction cooker

- Due to food residue or dirt, remaining cleaning solution. Clean the surface with a non-abrasive cleaner, using a soft cloth after each use.

Can the surface of an induction cooker be scratched?

Even though it is made of high-strength material, the glass surface is still susceptible to scratches due to its smooth surface. Due to the use process, there must be direct contact with the metal soleplate. Avoid impact with rough or sharp objects on the glass surface. Avoid pulling or sliding utensils on the induction cooker surface.

Does the glass surface change color during use?

The scorch marks may be caused by overheating or burning the cookware. You should choose the right size tool and appropriate material. Clean regularly after each use with professional detergent.

Can RICHBORN induction cooker glass be broken?

Like all other high-end brands, even though high-strength materials are used, the glass can still crack or break due to too much impact on pressure-bearing edges.
Another reason is that the installation did not take into account the thermal expansion of the surrounding materials, causing pressure on the glass surface when used for a long time.
If this happens, stop using it, turn off the power and unplug the device. Then contact Customer Service

Does an induction stove have any advantages over a gas stove?

- High aesthetics, thin and light design but always accompanied by good quality
- Easy to control and use
- High performance, more energy efficient, limiting performance reduction due to external factors such as wind or air conditioning
- Easy to clean and maintain
- When there is an error, it will automatically shut off, there is no chance of causing a fire or explosion. However, there are locking modes, as well as automatic shutdown systems to enhance safety when used

Should I unplug the power source when I finish cooking?

This is the most serious mistake that can quickly cause the stove to fail. When cooking is complete, let the cooling fan system operate to remove hot air. Disconnecting the power immediately prevents the stove from cooling, and in the long run, components will be damaged and the stove's lifespan will also be reduced.

Is it necessary to place the utensils in the correct cooking position?

Always place the pot at the correct position of the heat plate clearly marked on the stovetop, then cooking will be faster and more energy efficient, avoiding unnecessary wastage of electricity during the process of using the stove.
In addition, placing the pot in the correct position will help the glass surface be more durable because the weight is evenly distributed on the stove surface.

Does placing an induction cooker near other electronic devices have any effect?

Induction cookers as well as other electronic devices automatically emit electromagnetic waves. However, the electromagnetic waves of the induction cooker are medium-frequency waves, with very low intensity, only from 20kHz to 30kHz (completely different from the microwave waves of the microwave - 2.4 GHz), and only directly affect the human body. cooking pot part. When emitted, the wave has an elliptical shape, operates within 1cm of the cooking surface, does not spread, so it will not affect the user's health.

The stove makes sounds when it comes into contact with utensils

This noise occurs because the energy conversion process from the stove to the bottom of the pot is difficult. Usually because the bottom of the pot is too thin compared to regulations (this often happens when buying pots from unreliable suppliers). Or the material used to make the bottom of the pot does not meet the quality standards.
If you encounter this situation, you should reduce the temperature of the induction cooker. If it still cannot be fixed, you will have to change to another cooker with better quality to ensure safety and performance.